Google Business Profile
Business information, locations, reviews and approved responses.
✓ Connected as Cambridge Retail
Interactive product tour
See how Enstap turns reviews into action.
Follow the complete journey—from connecting locations and apps to responding, finding patterns and giving your team something useful to do next.
Connect the places customers review you
Authorise each source, then choose the business locations and apps you want Enstap to manage.
Google Play
Android app reviews, ratings, replies and release-related feedback.
✓ Enstap Android connected
Apple App Store
iOS reviews, territories, app versions and response workflows.
✓ Enstap iOS connected
One brand. Every customer touchpoint.
Locations and apps stay organised, while Enstap gives you a single view of reputation across the whole brand.
4.6 ★
132 reviews · 98% replied4.3 ★
982 reviews · v5.8.14.7 ★
1,204 reviews · 12 territoriesHandle every review with the right level of care
Enstap understands the review, highlights risk and prepares a useful response. Approve it, edit it or add context.
Android app · 2★
Login stopped working
Login stopped working
Cambridge · 5★
Helpful, friendly service
Helpful, friendly service
iOS app · 4★
Would love dark mode
Would love dark mode
★★☆☆☆
“The app was useful, but I haven’t been able to log in since the latest update.”
Suggested response
Thanks for letting us know. We’re sorry the latest update has affected your login. Our team is investigating and we’ll share an update as soon as possible.
See what needs attention—and why
Enstap groups thousands of comments into clear themes, detects changes and turns signals into practical recommendations.
Customer themes across all sources
Emerging issue
Login complaints rose 220%
27 reviews appeared after Android version 5.8.1.
27 reviews appeared after Android version 5.8.1.
Recommended next step
Escalate to Mobile Engineering and notify affected customers when a fix is available.
Illustrative product demo. Connected-platform availability depends on provider access and permissions.
The outcome
Less time managing reviews. More clarity about what to improve.
Enstap brings monitoring, response workflows and reputation intelligence into one simple system.